Is it really free, for good?
Yes. Everything that runs on your computer is free, with no time limit and nothing that runs out.
Why is it free?
Anything that runs on your computer costs us almost nothing, so we don't charge for it. Sync, cloud storage and cloud AI cost us money every month, and those are what Plus and Max pay for.
Do I need an account?
Not for Free. You create one only when you start Plus or Max.
Will the AI work on my computer?
Thavala looks at your computer and suggests an AI that runs well on it, because what runs well depends on the computer, such as how much memory it has. If you already have a key for an AI service, you can use that instead, and we don't charge for it.
Can I use Free on more than one computer?
Yes, on as many as you like. Each one keeps its own library. With Plus or Max, they share one.
What happens if I stop paying?
Cancel any time. The plan keeps working until the last day you have paid for, or the trial until its last day, then nothing more is charged. After that the app carries on, free, and your library stays on your computers. For 90 days you can still download anything that was kept only in the cloud.
Is my library private in the cloud?
It's encrypted on the way to the cloud and while it's stored there. Nobody looks at it unless you ask us to, and it's never used to train AI. How your library is kept private.
What if I use up the month's AI, or fill my storage?
The AI on your computer keeps working, and cloud AI starts again next month. If your storage fills up, new things stay on the computer that made them until there's room, and everything else keeps syncing.
Do I pay on this website?
No. Thavala starts free, and you upgrade inside the app.