Privacy
Nothing leaves your computer unless you choose it.
Nothing of yours is here.
Nothing is sent.
Your computerYour library, and the AI that reads it. No account needed.
Your captures, notes and meetings stay on your computer, and the AI that reads them runs there too. Something you keep goes to Thavala only when you turn on sync or cloud AI, and both start off.
This is Thavala as it starts. Press a switch on the water to see what happens when you turn it on.
On your computer
Everything you keep lives here.
This is how Thavala starts, and how it stays unless you choose otherwise.
- Your library
- Your captures, notes and meetings are kept on your computer.
- The AI
- The AI that reads your library runs on your computer too.
- Only when you call it
- Thavala never watches your screen and never listens until you start it. Nothing is captured in the background.
- No account
- The app on your computer is free, and it needs no account. You make one only if you choose a plan.
- Nothing checks on you
- Nothing in Thavala inspects what is on your computer, or uploads it, to check on you.
- Hidden from screen shares
- When you share your screen in a call, Thavala's own windows are left out of it. That is on from the start, and you can turn it off.
- Yours to back up
- Your library has a folder of its own, which you choose, so any backup app can copy it. Thavala also keeps recovery copies on your computer, in case the library is ever damaged.
- Your own AI key
- If you add your own key from an AI company, what you ask goes to that company to be answered. That happens only if you add one.
If you turn on sync
Your library, on every computer.
Sync comes with a plan, Plus or Max. Turn it on and an encrypted copy of what you keep goes to Thavala's cloud, so your other computers have it too.
How your copy is protected
- It is encrypted on the way to the cloud and while it is stored there.
- Your library is kept apart from everyone else's, and apart from your account and payment details, so the services that take payments can't see it.
- It is never sold.
- No one at Thavala looks at it unless you ask us to, for example when you want help.
- It is used only to run the features you use.
- Something you delete goes to the Trash first. After 30 days it is deleted from the cloud, and it leaves our backups within 7 days after that.
If your plan ends
Your library stays with you.
Syncing and cloud AI stop. Everything on your computers stays where it is, and the AI on your computer keeps working. For 90 days you can still download anything that is only in the cloud. After that, the cloud copy is deleted.
Every detail of how the copy is stored and protected is in the privacy policy.
If you use cloud AI
What you ask about is sent to be answered.
Cloud AI comes with a plan or its trial. It is faster and smarter than the AI on your computer, and it runs in the cloud.
Sent to Thavala's cloud AI: your question, and the parts of your library the answer needs
Why were sales down in February?
The shop was shut for two weeks in February for the refit, so sales fell 18%. Sam started the work on February 2, and the shop reopened on the 16th. March was the best month of the quarter.
What was sent is never used for training. The answer comes back to your library, with the items it came from.
- It is your choice
- If you already use another AI, Thavala asks before it makes cloud AI your usual one. If you have set up no AI at all, cloud AI is what Thavala uses once your plan starts. Either way, you can change it whenever you like.
- Meeting notes
- The notes of a meeting are written by the AI that is set for meetings, which you can change, and the meeting shows which one wrote them. If that is cloud AI, what was said in the meeting is sent to it.
- Who answers
- Thavala's cloud AI is run for us by an AI company that does not train on what it is sent. The privacy policy names it.
This page is the short version. The privacy policy has every detail: who else helps run Thavala, how long each thing is kept, and what you can ask us to do.
Read the privacy policyThe frog that never forgets.
Nothing you keep expires; it stays until you delete it.